Concierge Captain (禮賓部領班)

Full time Permanent posted 3 years ago in Hotel & Hospitality
  • Yau Tsim Mong District, Hong Kong View on Map
  • Post Date : September 30, 2021

Job Detail

  • Job ID 21421
  • Offered Salary 0
  • Career Level Others
  • Experience 3 - 4 Years or +
  • Industry Hotel / Catering
  • Qualifications Others

Job Description

  • JOB RESPONSIBLITIES
    • Assist in instructing and supervising concierge team to ensure the smooth concierge operation.
    • Control the traffic at hotel front entrance area and ensure the front entrance is well presented to guests.
    • Handle parcels, letters and messages inflow and outflow.
    • Oversee the work of concierge team in handling guests’ enquiries, baggage, parcels and transportation.
    • To handle enquiries and requests from all guests with friendliness and professionalism.

    職責範圍

    • 協助指導和監督禮賓團隊，確保禮賓部工作順利進行。
    • 控製酒店正門人流並確保為客人提供最佳印象。
    • 處理客人包裹，信件和郵件。
    • 監督禮賓團隊處理客人的查詢、行李、包裹和交通接送服務。
    • 以友善和專業的態度處理所有客人的查詢和要求。

    Requirements

    • Minimum of 3 to 5 Years relevant working experience
    • Basic or Good in English and Chinese

    要求

    • 最少持3至5年相關經驗
    • 基本或良好中英文

    5 days work week, Performance bonus,Insurance ,Special leave, Duty meal

    Raiko Lai
    Email:
    Phone: 27101807 (黎先生 / Mr Lai)
    Fax: 27821013
    Hong Kong

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