Customer Fulfilment Assistant Manager

Full time Permanent in Sales, CS & Business Development

Job Detail

  • Job ID 21878
  • Offered Salary 0
  • Career Level Others
  • Experience Others
  • Industry Retail & Wholesale
  • Qualifications Others

Job Description


Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.


To develops and leverages internal and external partnerships and networks to maximize the achievement of business goals.

To oversees the development and implementation of long-term strategies to accomplish the supply chain vision

To Work in conjunction with field operations and external service providers to deliver solutions for logistics challenges

To facilitate best logistics practices to meet and exceed on time delivery requirements

To cultivate an environment where associates respect and adhere to company standards of integrity and ethics


Develop supply chain strategy that supports and meets company strategy, company performance objectives and customer expectations

Maintains routines to ensure delivery of core supply chain metrics in terms of cost and service

Develop with legal contracts to manage 3PL performance/service scope/cost efficiency

Implement supply chain/customer fulfilment project/program with better resource efficiency and effective cost

Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives

Design models for use in evaluating logistics programs or services.

Negotiate with suppliers and internal stakeholders to improve supply chain efficiency or sustainability

Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation and delivery.

Motivate, organize and encourage teamwork within the workforce to ensure set productivity targets are met.


  • Strong project management credentials
  • Strong communication skills at all levels
  • Logistics or retail background is preferred
  • Able to work on multi-tasks under pressure
  • Strong data analysis and database knowledge

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.