At the moment, we are looking for a Food & Beverage Service Team Leader – Banquet to join our professional team at Crowne Plaza Hong Kong Kowloon East.

Job Responsibilities:

• Assist and direct banquet staff to achieve efficient operations and high level of service standards and guest satisfaction
• Responsible to communicate to his/her superior any issues encountered, guest comments and other relevant information
• Train and guide banquet staff on banquet duties, service skills and Standard Operating Procedures
• Conduct shift briefings to ensure hotel activities and operational requirements are known
• Responsible to supervise functions and events
• Responsible to maintain strong and up to date knowledge for food and beverage trends and development
• Resolve and follow up with any guest-related issues arise during functions and events

Job Requirements:

• At least 2 years related experience or an equivalent combination of education and experience. Supervisory experience is preferred
• High School or Vocational Certificate in Hotel Management and Food & Beverage or related field
• Excellent interpersonal and intrapersonal communication skills
• Able to speak, read and write Basic English and Putonghua
• Less working experience will be considered as Food & Beverage Service Supervisor

In return, we’ll give you a generous financial and benefits package including healthcare support, Mandatory provident fund scheme, dining privileges, hotel discount worldwide and the chance to work with a great team of people.

To find out more about us and to apply for this or any other jobs with IHG please contact us at Tel: 6113 7822, via [email redacted, apply via company website] or visit www.ihgjobs.hk.

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