Senior Manager, Health & Protection Proposition

Full time Permanent in Insurance
  • Central, Hong Kong View on Map
  • Post Date : August 24, 2021

Job Detail

  • Job ID 20390
  • Offered Salary 0
  • Career Level Senior Management
  • Experience Fresh or +
  • Industry Insurance / Pension Funding
  • Qualifications Bachelor Degree

Job Description

Main Purpose of Job

  • Develop and drive product strategy and proposition development to achieve strategic targets
  • Be the key contact person of our alternative distribution partners
  • Drive product initiatives in accordance with business strategy and distribution channels’ needs;
  • Establish & implement methods, best practices and tools for product development, as well as performance monitoring;
  • Ensure appropriate risk management governance and transparency of relevant technical and business decisions.

Key Accountabilities

Product Development and Technical Support & Governance

  • Development and execution of product action plan for each year
  • Take the ownership of product approval process
  • Steer discussion with distribution channels, Claims, Underwriting, Medical Networks to align overall product strategy and implementation;
  • Establish best practice and tools for product development and performance monitoring;
  • Technical review and inputs to product proposition and benchmark including benefits and wording of new and refreshed products/ initiatives
  • Review reinsurance arrangement to achieve optimal strategic alignment, product proposition and profitability, and contribute to arrangements with health service and process providers;

Strategic Partnership

  • Be the key contact person of our alternative distribution partners
  • Develop, manage the regular and ad-hoc communication and overall relationship

Product Propositions

  • Strive for health and protection product innovations and feasibility study to enhance customer value propositions and business growth opportunities across distribution channels;
  • Maintain and further develop product knowledge base to facilitate knowledge sharing and idea generation;
  • Lead research and regular updates of market to identify opportunities and manage risks.

Performance Monitoring / Product Management

  • Keep track of product performance and identify timely actions
  • Issues resolution for existing products (e.g., clarification of T&Cs)
  • Steer insights from technical analyses to drive business actions to improve portfolio performance and achieve targets;
  • Recommend solutions to overcome challenges and risks;
  • Co-ordinate and work with other teams (e.g., Claims, Underwriting, Medical Networks) to drive recommended solutions;


  • Participate in Strategy Planning and regular Business Reviews to drive Health & Protection strategy and actions to manage key business risks with internal and external stakeholders;
  • Develop talent through appropriate guidance, training and development initiatives.

Experience and qualifications

  • Proven experience in product development in insurance industry, especially Health (FHB experience will be a plus) and Protection (e.g. CI) business
  • Strong working knowledge of insurance product development process, including proposition, marketing, operation, distribution and systems considerations
  • Excellent communication, negotiation and influencing skills, including the ability to interact and partner with other team leaders to achieve objectives
  • Familiar with insurance company business and operations in a multi-national company setting
  • Strong drive, able to work independently and under pressure, take lead in designated projects with multiple stakeholders